Continuous Quality Improvement Supervisor

Job Description

Title: Continuous Quality Improvement Supervisor

Location: Pennsylvania-Mechanicsburg

Posted Date: Aug 14, 2023

Organization: Mechanicsburg Child Welfare Training Programs

Description: Assesses student needs and establishes policies and strategies to meet overarching classroom development. Implements effective programming and collaborates with internal and external stakeholders on requirements and developments. Supervises team and provides organizational research, assessments, and evaluations. Prepares reports and adheres to budgetary and timely restrictions in project development.

The University of Pittsburgh’s Child Welfare Resource Center is seeking a Continuous Quality Improvement (CQI) Supervisor to join the Statewide Quality Improvement Department:The CQI Supervisor will:• Be responsible for overseeing and supporting Statewide CQI efforts, including Pennsylvania’s Quality Service Reviews (QSRs) and the federal Child and Family Service Reviews (CFSRs). • Oversee and coordinate other Statewide CQI efforts including training, transfer, of learning and technical assistance provided to county, State, and provider staff to support implementation and ongoing monitoring related to state and federal practice, programs, and initiatives. • Work closely with internal partners and external stakeholders to achieve desired outcomes using a data informed approach. • Provide direct supervision to multiple staff members. They will function as a team member of the Statewide Quality Improvement Department for the Pennsylvania Child Welfare Resource Center (Resource Center), and the Resource Center Management Team. Bachelor’s degree in social work or closely related field required. Master’s degree preferred.Minimum of two years’ experience in child welfare and/or related human service field; five years’ preferred. A minimum of two years’ providing direct supervision preferred.A valid driver’s license is required. Excellent leadership, interpersonal skills, analytic skills, writing skills, customer service skills, management skills, collaborations skills, and facilitation skills are required. The incumbent must have knowledge of Child Welfare Best Practice, program evaluation, Continuous Quality Improvement process, and project management. Experience working with ethnically and culturally diverse populations preferred. A commitment to achieving equity and inclusion in the child welfare system is a must.The Child Welfare Resource Center operates in a hybrid work approach where work can be completed remotely, in the Mechanicsburg office, and in the field as necessary and appropriate. Time for this position is estimated as 80% remote work, 10% in the Mechanicsburg office, and 10% in the field. Typical travel required will be statewide throughout the Commonwealth. PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check will be required as a condition of employment. Candidates who desire consideration for this position MUST apply online and must submit a cover letter, resume, and writing sample. Writing sample can be a full document or excerpt of a document, must be relevant to the position, should not exceed 5 years old, and should be limited to no more than five pages. Please review the Posting Deadline at and for more information about the Resource Center, visit us at The University offers a robust retirement savings plan option, including:• 100% University match on employee contribution of 3-8% of base pay• 150% University match on employee contribution of 3-8% of base pay after vesting.• Enhanced University match for those nearing retirement• 11 Paid Holidays• Paid Vacation, Sick, and Personal Days• Additional Paid Time Off (Winter Recess) during the period between Christmas and the New Year• Paid Parental Leave• Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, STD, and LTD insurance plans• Flexible Work Schedules• Staff, Spouses, Domestic Partners, and Dependents Education Benefits

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Assignment Category: Full-time regular

Job Classification: Staff.Supervisor – Program Development

Job Family: Child Development

Job Sub Family: Child Welfare

Campus: Mechanicsburg

Minimum Education Level Required: Bachelor’s Degree

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Monday-Friday, 8:00 a.m. – 4:30 p.m.

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume, Cover Letter, Writing Sample

Optional Documents: Not Applicable

Essential Functions: Must be able to operate computers and other office equipment; communicate effectively with management contacts as well as internal and external contacts; perform under pressure of numerous deadlines; perform multiple job tasks and projects simultaneously; perform job functions independently and with minimal supervision.

Physical Effort: Must be able to travel long distances on a frequent basis, lift up to 30 pounds, and set up and prepare audiovisual equipment for meetings and presentations.

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